The First 52 for Hospice

your bereavement email care plan

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Simply Expand Your Reach as a Hospice

I had made a pivotal decision to move from being a 'wounded helper' to a professional after living with loss of some very significant people in my life. After completing a Masters in Art Therapy and Counseling Psychology at Adler University, I finally became a grief counselor back in 2009.

By 2011, I started looking for a program like this... I was hearing from folks that they had all these barriers to getting the support they were seeking... time, location, work schedules, family obligations.... They were looking for something like this too... something flexible, something that would easily fit into their life at a time they were hurting so much.

After working at two hospices, both with different resource barriers to email care plans and online based programs, I decided it was time to create a solution. The First 52 for Hospice is created with bereaved families and the inner workings of a Bereavement Department in mind.

I want to help you... I want to help you if you are a small hospice or a multi-location hospice. I want your bereaved to remain connected to YOU where ever they are living, traveling or working... I want to help you reach YOUR bereaved when ever and where ever they are available.


Due to the 2020 COVID-19 pandemic, the ONE TIME ADMINISTRATIVE SET UP FEE is WAIVED for the 2020 & 2021 calendar years.

Complete this brief survey to start your First 52 Bereavement Program.

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Simple Integration into Bereavement Department Workflow

❤︎ Your hospice will have it's own UNIQUE First 52 for YOUR Bereaved Family Members.

❤︎ Monthly subscriptions payment options are available to meet your hospice bereavement needs.

❤︎ You will have ONE identified ADMINISTRATOR of your choice.

❤︎ NO PHI entered. Only Name and Email are entered for your bereaved family members.

❤︎ There are options to semi-customize the program such as:

  • to have folks participate in the program through commenting in the lesson or create an online platform on Social Media (like a private Facebook page) for your bereaved folks to connect with each other.
  • include a tagline about your hospice or add hospice logo to each email.
  • include lessons about upcoming events and memorial services.
  • add a lesson that introduces your bereavement staff.

❤︎ You will only have access to your own bereavement email addresses and can send invites to upcoming events or memorial services without using another departments marketing email program or taking the time to send individual emails.

❤︎ Sample form for your bereaved family members to opt-in when Social Work and Nursing professionals review services during the admissions process.

❤︎ The ADMINISTRATOR will have access to review progress through the program, be informed of posts to comments, utilize available reports and send emails to your bereaved folks from the program.

EVERY PENNY COUNTS for BEREAVEMENT BUDGETING

At one hospice, I was tasked to figure out how much we were spending on mailings. Boy, that was eye opening!

Let me share some numbers. Let's say on any given month, we would have around 400 New Bereaved Family Members and on average only 140 would get the mailings since we limited pre-printed newsletters to POA(power of attorney), spouses or parents.

Let's see a cost breakdown for two different sizes of hospice organizations...

These examples do not including envelops, ink for printing labels and the time coordinating volunteers or staff to process the monthly mailing.


Now, for the sake of simplicity, let's multiply that by 12 account for each months group of newly bereaved (since we initially looked at the annual cost for supporting only one month of newly bereaved)

60 Newly Bereaved/Month $733.20 x 12 = $8,798.40

120 Newly Bereaved/Month $1428.40 x 12 =17,140.80

This is a great amount in your Bereavement Department Budget, in addition to the time and energy put into getting the mailing out for a maximum of 12 contacts of your Routine Mailing Care Plan.


You have an opportunity to reduce that line item in a number of ways AND adding options to your support and outreach...

  • offer an Email Care Plan as a new support option for your bereaved families. This sets your hospice apart from others without a comprehensive email based care plan.
  • offer mailings to primary care givers and emails to additional care givers. This allows you to extend your support to more family members.
  • move to a complete email based care plan with mailings only for those that choose a mail based follow-up. This option will eventually become the norm as technology continues to develop.
  • for large hospice programs, the unlimited subscription would allow for contacting more bereaved per patient, in turn improving accessibility for routine follow-up.

Get started now!



Your bereaved families can expect:

❤︎ 56 weekly emails sent directly to your bereaved families inbox with a link to take them directly to the course to meet the 13-Month Bereavement Follow-up best practice for hospices.

❤︎ Useful videos, activities, handouts, and website links to gently explore and deepen insight to grief.

❤︎ Bite size information that is easy to understand and apply to life.

❤︎ Focused learning to personally explore grief, remaining connected to Loved Ones and adjusting to everyday life.

❤︎ Various topics that include:

  • different ways of grieving
  • coping strategies
  • recognizing changes in life
  • remembering
  • preparing for anniversaries and special days
  • living with loss

This is a very thorough program intended to support your Bereavement Department expand their impact and reach for your bereaved families.

***Note: This program is not intended to replace mental health counseling. This is a self-guided program. The facilitator's role is that of a guide, coach and supportive companion.

She understands that everyone moves through and processes in their own way. Her warm and intuitive nature facilitates her ability to cater each session to your specific needs. Julie is absolutely amazing at what she does and I highly recommend her.”

- Autumn

Course Curriculum


  You're in the Right Place, Welcome.
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  BONUS: TOOLS FOR BEREAVEMENT STAFF
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  Customize Your Hospice Bereavement Team
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  Customize Upcoming Events
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  Bonus Week 53
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Your Instructor


Julie Blackburn, LCPC, LMHC, NCC, ATR
Julie Blackburn, LCPC, LMHC, NCC, ATR

Let me introduce myself... Hello, I'm Julie.

I created these artful courses for YOU! I know the importance of quality information when you are searching for understanding within your current situation. Unfortunately, the internet is full of discussion groups that give misinformation, are a collection of personal experiences, or simply opinion. That may distract you from your own growth and empowerment.

You may be looking for some self-help tools. These courses can guide you through.

On the other hand, you may not have resources in your area OR you may not want to participate in groups or workshops due to the private nature of your situation. Please note: these courses are not a replacement for professional counseling if you are in need. You are welcome regardless of where you live. Within the courses, it is encouraged you share your experiences as you feel comfortable with other course participants. I hope you find useful information and tools to help you now.

I share my experiences from a personal and professional perspective... giving you what has worked in my life as well as for my clients so you don't have to try to figure it out all on your own. I have had my own personal experience with infertility, grief and a unique experience of parenting. My husband and I were able to became parents through foster care adoption and we ended our foster parenting journey when we moved out of Illinois. I'm here to tell you, there is hope. Life may seem uncertain right now. After significant deaths, my life was different. After infertility treatment, my life was different. After becoming a foster & adoptive parent, my life was different yet again. I have and will continue to grow and deepen my relationship with my spirit through these experiences.

Art Therapy and Counseling are a second career for me that began In 2009. Interestingly, my first career was in broadcast communication. I decided to make a necessary and rewarding change to counseling and art therapy after caregiving for my own mother-in-law. I am a Licensed Clinical Professional Counselor, Nationally Certified Counselor and a Registered Art Therapist. I have presented in throughout Illinois and have traveled in the US to present regarding art therapy, grief, and coping. Learn more about my experience and professional memberships.



Improve Your Service and Expand Your Reach

Offering an Email Care Plan may just be the flexibility your bereaved families are seeking. We know how difficult it can be to get back into the swing of life, now that it's forever changed with the death of their Loved One.

I'd like to share with you two specific situations really stand out in my memory as to why I was determined to create this program.

1. I was asked to follow-up with a gentleman who had lost his mother. He happened to be a cross country truck driver. He was looking for support and was wondering how he could receive counseling with his schedule. He shared he was available at 5am in the morning when he was in the area. This created quite a challenge. We agreed to communicate through passive emails, him responding when he was able. This was difficult for me as a helping professional. I wanted to do more for him, though my hands were tied. At this point in my career, I started investing distance counseling options to help folks just like him.

2. I was in a bereavement team meeting where we were discussing possible changes to policies regarding who would automatically receive mailings from our department. The discussion rolled around to those primary family members that lived out of state or in distant parts of our state (out of our service area). I couldn't imagine reducing support simply because the assumption was these folks would not attend our support groups, events or memorial services. I knew we could do better.

I will never forget those two situations. I'm sure you've had conversations or thoughts about these types of scenarios in your organizations. There are ways to continue to provide service for those that:

  • are homebound
  • travel for work
  • live in the outer corners or outside of your service area
  • do shift work or took much time off of work while Loved One was on hospice service
  • caregive and cannot easily leave their home
  • are not in need of counseling though could benefit from passive support
  • simply prefer email and online supports

Some additional benefits for your staff includes:

  • sharing in the comments creates a grief community for your hospice families
  • monitoring of progress and comments can facilitate meaningful conversations between bereavement staff and a family member during routine phone calls
  • reduce the number of routine phone calls and create an email to remind them a routine check-in phone call will be coming soon - Can you imagine more phone discussions instead of the plethora of left messages that happen now?
  • actually knowing your hospice families are interacting with the information you send out.
  • your hospice has their own First 52 to help personalize your bereavement staff with your families

Frequently Asked Questions


How do I get started?
The First 52 is a monthly subscription based program with various pricing/enrollment options to meet your specific bereavement needs. Please complete the survey on this page and I will be in contact with you to walk you through customizing your First 52 and to offer training support to your designated Administrator. This can take approximately a week with coordinating schedules.
What aspects are customized within our hospice's First 52?
The primary content of the course cannot be changed, The semi-custom parts include sending emails, adding information about staff and events. Your logo and a tagline is added to each email. There is a ONE TIME $450 Administrative Set-up Fee. (For 2020, the $450 administrative fee is waved due to the economic hardship experienced due to the COVID-19 pandemic.) We will set up training for your internal ADMINISTRATOR to learn how to enroll your bereaved folks, send emails, and look at reports and data. Please note: If you choose to change the content, it will be returned to the original First 52 content for a fee of $50/hr. and will be billed based on the amount of work that would need to be completed.
What if I enroll too many or too few people in a month?
Your Administrator will receive a quarterly update in March, June, September and December on enrollment numbers. If you have gone over your limit of bereaved folks, you will receive a bill for the overage at $6.50 per enrollment overage on a quarterly basis. If you enroll too few, the balance will roll over into the next month. This offers flexibility with the ebb and flow of a hospice. You may also change your subscription based on your hospice needs if you notice a regular overage or balance each quarter. The goal is to serve you as your needs change.
How long do we have access to the course?
Once you begin the subscription, you can add your determined number of bereaved family members each month. There is NO END DATE to their access to this program. Please note: If you ever choose to end your subscription, the administrator becomes a student and loses all access to reports, participant data and sending communication.
What type of support is available after I get started if I need help?
You will receive quarterly updates regarding your enrollment usage to review if a subscription change is needed. You will also receive emails regarding updates and training as updates warrant training sessions. Timely notification of any technical issues within the platform. Simply send me an email at [email protected] or call at 800-484-5751.
What if I'm unhappy with the program or have more questions?
I would never want you to be unhappy! If you are unsatisfied with your purchase, contact me in the first 30 days and we will give you a full refund. Chartreuse Center is a very small company and you can actually communicate directly with me. Contact Julie Blackburn at Chartreuse Center by phone: 800-484-5751 or email at [email protected]
Tell me more about the 2 Week Complimentary Sneak Peek...
Enroll in a 2 Week Complimentary Sneak Peek and you'll receive a number of emails to give you a sample of what to expect from the program. For the sneak peek, you'll receive a couple emails each day for 5 days. (The regular program is one email per week.). I will send you an email to obtain contact information and then after the two weeks, I'll reach out for your feedback. One thing to tell you, I'm not a hard sell person. This is an excellent program! It's what our bereaved can really use. Tools to use right away, content to go back to when it makes sense for them, regular connection they can count on, and a simple way to receive that information - directly to their email in-box. This program is designed for the grieving mind.
Is there an App for the program?
Teachable App is available at Apple Store or GooglePlay. Download the Teachable App and you will have access to the program on your smartphone or tablet.

Hi there,

We know that no two people grieve in the same way. There are things we can expect in grief and ways our life changes after the death of someone special. Even if grief has been experienced before, this grief will be different. There is no relationship like the one with that Loved One. Even people in the same family will experience this loss in their own way.

As Bereavement Professionals, we know the despair of new grief, the pain through the emotions, the discomfort in adjusting and the hope that emerges in time. This program introduces ideas and activities to help our families and friends a chance to connect to their personal grief. There is only one topic per week to match the focus of a grieving heart and mind. I don't tell them how to "do" grief... I am simply an informative Friend in grief.

I want you to meet YOUR bereaved folks where they are and expand your reach to those who may not be able to get to you for whatever their reason. Times are changing and resources are limited, I know. It's important to consider all your options.

My heart is with you and your bereaved families.

Warm wishes,

Julie

First 52 for Hospice Email Care Plan: $6.50 per enrollment

Pricing is clear and easy to follow: there are 4 levels for you to choose based on YOUR hospice organization's needs. First 52 for Hospice is offered in monthly subscriptions with a ONE TIME ADMINISTRATIVE SET-UP FEE. Due to the economic stress of the 2020 COVID-19 pandemic, the ONE TIME ADMINISTRATIVE FEE is WAIVED for entire 2020 year.

1. There is a ONE TIME ADMINISTRATIVE SET-UP FEE for each of the subscription levels. This fee includes the customization of emails with your logo and contact information, training for your internal staff administrator, quarterly communication regarding enrollment usage by your hospice, and updates for the program. This fee is due only ONE TIME.

  • ONE TIME FEE includes customization and training for your internal administrator $450
  • 2020 & 2021 Cost: $0

2. Monthly Subscription: 4 levels to meet YOUR hospice organization's needs.

  1. 20 Enrolled Monthly (5/wk) $130/mo
  2. 60 Enrolled Monthly (15/wk) $390/mo
  3. 120 Enrolled Monthly (30/wk) $780/mo
  4. UNLIMITED ENROLLMENTS Best for over 150 Enrolled Monthly (35/wk) $975/mo

Take a look and see all the program has to offer with a Complimentary 2 Week Sneak Peek. This is a great option to take a look, share with the decision makers of your hospice and determine how the First 52 for Hospice can provide that email based communication for your bereaved.

Due to the 2020 COVID-19 pandemic, Chartreuse Center has decided to wave the $450 ONE TIME ADMINISTRATIVE SET UP FEE for this 2020 & 2021 calendar year.

Complete this brief survey to start your First 52 Bereavement Program.

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Get started now!